Off With Their Threads offers unique designs that stand out from the crowd. We have an amazing staff that is always ready to help. Check out our facebook group and join the fun!

OFFICE HOURS ARE MONDAY-FRIDAY 7:30 AM-3:30 PM EST

For questions about purchased files or accounts contact us here: https://offwiththeirthreads.com/pages/contact-us

ALL PURCHASED FILES REMAIN IN YOUR ACCOUNTS 

even if they are no longer active or retired.

You must follow these steps to locate them:

1. Log in and click on your account

2. You will be directed to your purchase history

3. Click on the button that says My Downloadable Files this will bring you to your Library where you can retrieve your files

For faster service, all other general inquiries, such as design requests, questions about promotions etc. can be answered in our group: https://www.facebook.com/groups/OffWithTheirThreads/ 

PLEASE NOTE: MESSAGES REGARDING ADJUSTMENTS ON FREE WITH PURCHASE ITEMS WILL NOT BE ANSWERED. YOU MUST MAKE SURE PROMOTION IS ADDED BEFORE CHECKING OUT

PLEASE ALLOW UP TO 72 HOURS FOR RESPONSE