❤ FREE WITH PURCHASE ❤ PLEASE READ ❤ You must have both the ORNAMENT and ANY OTHER DESIGN in your cart for the discount to show. Make sure the discount has been applied and the design shows as free before checking out. No adjustments will be made, no exceptions

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OFFICE HOURS ARE MONDAY-FRIDAY 7:30 AM TO 3:30 PM EST
PLEASE ALLOW UP TO 72 HOURS FOR REPLY
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ALL PURCHASED FILES REMAIN IN YOUR ACCOUNTS 

even if they are no longer active or retired.

You must follow these steps to locate them:

1. Log in and click on your account

2. You will be directed to your purchase history

3. Click on the button that says My Downloadable Files this will bring you to your Library where you can retrieve your files

Please Note: Messages regarding adjustments on Free With Purchase Items will not be answered. You must make sure promotion is applied before checking out

 

Please read carefully: because this is a digital file no refunds or exchanges will be issued. You may use this file to create items to resell, however, you may NOT RESELL, TRADE, ALTER, or SHARE this DIGITAL FILE in any way.

Please make sure before checkout that you have not previously purchased a file. Although we do have an alert system in place as a courtesy, it is not full proof. Refunds will not be given for duplicate purchases, however, we will swap it out for another design of equal value.

Please make sure to check description carefully. Refunds will not be given if wrong size is purchased

Please make sure to redeem any discount codes before submitting your order. Refunds will not be given if the discount was not applied to the transaction due to user error.

Store credit can only be applied to regularly priced items.